Terms of service

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

Made-to-Order & Fulfillment: Many of our items are produced especially for you as soon as you place an order. By purchasing, you acknowledge that these items are Made-to-Order and may be fulfilled and shipped by our third-party manufacturing partners to expedite delivery. Because of this bespoke production process, returns are subject to the specific limitations outlined in our Return Policy.

Pricing & Accuracy: We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your monitor's display will be accurate. Manuals Matter does not utilize personalized algorithmic pricing to target individual consumers with varied pricing based on personal data or browsing history.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. Any offer for any product or service made on this site is void where prohibited.

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made.

Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials.

If you send creative ideas, suggestions, proposals, or other materials (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, and distribute those comments. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation; or (3) to respond.

Your submission of personal information through the store is governed by our Privacy Policy.

Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform unlawful acts; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, or discriminate; (e) to submit false or misleading information; (f) to upload viruses or malicious code; (g) to collect or track the personal information of others; (h) to spam, phish, pharm, pretext, spider, crawl, or scrape; (i) for any obscene or immoral purpose.

We do not guarantee that your use of our service will be uninterrupted, timely, secure or error-free. You expressly agree that your use of, or inability to use, the service is at your sole risk. In no case shall Manuals Matter, our directors, officers, employees, or affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, or consequential damages of any kind arising from your use of any of the service or any products procured using the service.

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site constitute the entire agreement and understanding between you and us.

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of law provisions. You agree that any action at law or in equity arising out of or relating to these terms shall be filed only in the state or federal courts located in Westchester County, New York, and you hereby consent and submit to the personal jurisdiction of such courts for the purposes of litigating any such action.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

Questions about the Terms of Service should be sent to us at info@manualsmatter.com.